Services · HeroIT

IT that holds up when accounting deadlines peak

A close or tax deadline is the wrong time to discover that the accounting platform, server or remote access has a single point of failure. We focus on continuity and recovery of the services that keep the firm moving.

20-min discovery call ›Services ›

Typical problems

An accounting or payroll-system outage blocks most of the team
Remote access and shared accounts grew ad hoc during seasonal peaks
Database backups run but nobody knows the real recovery time
One person holds all knowledge about servers, licensing or a critical vendor

What you receive

Critical-service list ranked by impact on deadlines and clients
Review of accounts, access and administrative roles
RPO/RTO with a controlled restore-test proposal
Escalation and contact map for critical systems and vendors

How it works

01Map deadline-critical workflows
02Review access and single points of failure
03Verify backups and recovery path
04Set priorities for peak and normal operations

HeroIT · 04

Evidence instead of promises

Deliverable focused on operational confidence

A list of critical services, owners, recovery priorities and concrete measures tied to business deadlines.

FAQ

Frequently asked questions

Can you work with our accounting-software vendor?

Yes. HeroIT can coordinate infrastructure and recovery with the specialist application vendor without pretending to own their application expertise.

Must the review happen during business hours?

Not necessarily. Risky or test steps are scheduled in an agreed window to avoid disrupting deadline-critical work.

What matters most before a seasonal peak?

Know the critical services, owners, backups, real recovery path and escalation contacts.

Let’s discuss your environment

In the initial consultation we will define the scope, objectives and best first step.

20-min discovery call ›