IT infrastructure audit
Not sure where the real IT problem is?
- Several suppliers manage our IT and nobody owns the whole picture.
- We are not sure who has access to what or which systems are truly critical.
IT problems · plain English
You do not need to know the service name. Start with what is not working.
Choose the situation closest to yours. You do not need the technical term — what matters is what is happening and how it affects the business.
HeroIT
What is not working?
AWS cloud consulting
AWS is running, but nobody wants to touch it?
- Something is running in AWS and we are afraid to switch it off.
- We are not sure who has administrator access in AWS.
Cyber security review
You have MFA. But what sits behind it?
- We do not know who has access to what.
- We have MFA but are not sure we are actually protected.
Premium IT support
Describe what is actually going wrong
- The office Wi-Fi keeps dropping.
- The VPN won’t connect and I need to work from home.
Managed IT services
When everything depends on one IT person
- Our IT person is overloaded and everything depends on them.
- Several suppliers manage parts of IT but nobody owns the whole environment.
Backup and recovery
The backup is green. Can you actually restore it?
- Backups run, but nobody knows whether they can be restored.
- Someone deleted files. Can we get them back?
Incident Response
When something is seriously wrong, you do not need the right jargon
- I think someone got into our business email.
- A ransom message or strange screen appeared on a computer.
AWS cost optimisation
AWS bill keeps growing and nobody knows why?
- Our AWS bill grows every month.
- Cloud spend is getting painful and we do not know what is actually needed.
Your problem is not listed?
Describe it in your own words. In a short call we will determine whether the next step is support, an audit, security, cloud or recovery.
20-min discovery call ›