Services · HeroIT

IT for law firms without compromising confidentiality

A law firm needs documents, email and remote access to work reliably while every account and permission has a clear owner. HeroIT reviews operational weaknesses and prioritises improvements without unnecessary disruption.

01

Typical problems

  • Former staff or contractor access remains active longer than necessary
  • Sensitive documents are exposed through broad sharing or unclear groups
  • Remote access evolved over time and nobody owns the complete picture
  • Backups exist but recovery of files, email or critical data has not been tested

02

What you receive

  • Map of critical accounts, devices and access paths
  • Priorities for identities, sharing and privileged roles
  • Backup review with a realistic recovery scenario
  • Operational and incident checklist for the firm and its vendors

03

How it works

  1. 01Identify critical systems and owners
  2. 02Review identities, devices and remote access
  3. 03Verify backup and incident readiness
  4. 04Deliver priorities and remediation plan

HeroIT · 04

Evidence instead of promises

Concrete deliverable, not generic advice

A management summary, ranked priorities and an agreed remediation plan. No invented references or unverified compliance claims.

FAQ

Frequently asked questions

Do we need to replace our current IT provider?

No. HeroIT can act as an independent senior review layer while the existing provider implements agreed changes.

Will you need access to client documents?

Access is limited to the minimum required for the task. Where possible, we assess configuration and metadata without handling document content.

Is penetration testing included?

Not automatically. When appropriate, penetration testing is scoped as a separate specialist activity.

Let’s discuss your environment

In the initial consultation we will define the scope, objectives and best first step.

20-min discovery call