Practical guide · HeroIT

Business continuity: know what happens when operations fail

A continuity plan is not a compliance folder. It is an agreed order of people, systems and actions that keeps critical work moving during a serious disruption.

20-min discovery call ›Backup and recovery ›

Start with business impact

Technology follows operational priorities.

Identify critical processes and owners
Define RTO and RPO for material services
Map dependencies on people, vendors, sites and data

Build an executable plan

Each critical scenario needs ownership and escalation.

Contacts and decision authority
Recovery order and workarounds
Internal and external communication paths

Exercise the plan

An untested plan is an assumption, not evidence.

Tabletop exercises for roles and decisions
Controlled restore tests for critical systems
Recorded timings, gaps and corrective actions

FAQ

Frequently asked questions

Is business continuity the same as disaster recovery?

No. Disaster recovery focuses primarily on restoring IT, while business continuity covers the wider ability to continue critical business activity.

Do we need RTO and RPO?

For services where recovery time and acceptable data loss affect operations and recovery investment, yes.

Can we write the plan once and leave it?

No. It should be updated after material changes and through regular exercises.

Want disruption to become a rehearsed scenario?

HeroIT can map critical services, recovery priorities and verifiable recovery steps.

20-min discovery call ›