01
Typical problems
- Requests fall between multiple vendors
- IT is addressed only after something breaks
- Documentation, inventory and ownership are missing
- Management lacks a regular view of risk and priorities
Services · HeroIT
Managed IT without responsibility ping-pong
For companies of 10–50 people that want one senior partner instead of a chain of vendors. Business Care starts at CZK 24,900 per month excl. VAT.
02
What you receive
- One accountable point of contact
- User, infrastructure and cloud support within scope
- Living documentation, inventory and priorities
- Regular management overview and improvement plan
03
How it works
- 01Environment handover
- 02Stabilisation and documentation
- 03Priorities and operating model
- 04Ongoing care, reporting and improvement
FAQ
Frequently asked questions
Do you replace internal IT?
Only when appropriate. We can own a defined area, act as a senior escalation layer or reinforce an internal administrator.
Is on-site support included?
It can be. The service combines remote work with planned or agreed on-site visits according to the contracted model.
How much does it cost?
Business Care starts at CZK 24,900 per month excl. VAT. Final scope depends on users, environment and required response.
Let’s discuss your environment
HeroIT can reinforce internal IT as a senior layer, own a defined area or coordinate suppliers.
20-min discovery call ›